A question about your gold? Send us a WhatsApp message
Sometimes a question is too small for a phone call and too urgent for an email. That is why you can now also reach us on WhatsApp, at +31 6 84 59 99 91.
What it is handy for
A photo often says more than a description. Send us a picture of the hallmark in a ring, the back of a coin or the papers of a watch, and we will take a look. We only name a definite amount after the valuation, but we can often already tell you what to expect.
How to reach us
On every page of our site you will find the Ask your question button at the bottom right. It also contains the WhatsApp button, with a first sentence ready to go. You can also simply save our number: +31 6 84 59 99 91.
We reply during office hours. If you send a message in the evening, you will read the answer the next working day.
Prefer to talk in person?
You can call us on +31 85 060 3009, and at any of our 45 branches in the Netherlands and Belgium we value your pieces free of charge while you watch.
- Payment: cash up to 3,000 euros in the Netherlands and 500 euros in Belgium, above that by bankHow we pay out, and why the total amount decides whether it is cash or bank transfer. Plus what to bring, and what you do not need to bring.Read on
- How a valuation works at XGOUD: you only sign after you hear the amountFrom appointment to payout: what to bring, how we weigh and measure, and why you only sign once you know the amount. You decide whether to sell.Read on
- 150 more coins: from the Morgan dollar to the gold riderOur coin catalogue grows from 52 to 202 coins: 86 in gold, 50 in silver, 9 in platinum and 5 in palladium, from 50 countries. Every coin has its own page with fine weight and today’s price.Read on
Still something unclear?
Ask it here. You will receive a personal reply by email, usually within one working day – no automated message and no phone call you did not ask for.
- An answer from a valuer, not from a template
- We keep your question so that you need not repeat anything
- No sales pitch afterwards
Sources
Where you can verify what you have just read.
- LBMAThe London gold and silver price our daily rate is built on
- WaarborgHollandThe Dutch assay office that verifies fineness and strikes hallmarks
Rather just have it looked at?
A valuation is free and without obligation, at a location near you.