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4,8 / 5 op TrustpilotPersonal advice · 085 060 3009
Service

How can we help you?

Valuation is free of charge – at our office or at your home. Beyond that we are happy to help with an appointment, a calculation or simply a question.

Good to know

Frequently asked questions

Do I have to make an appointment in order to sell?

An appointment is not obligatory: you can simply walk into any of our 45 locations in the Netherlands and Belgium. With an appointment a specialist is always waiting for you and you are usually helped within thirty minutes. You can book online or by telephone.

What identification do I need in order to sell?

You need valid photo identification: a passport, identity card or driving licence. We are legally required to record your details when buying precious metal, jewellery and watches. Without valid identification we are therefore not allowed to buy anything.

When do I receive my money after the sale?

You receive your money as soon as you have agreed to the valuation. Smaller amounts are paid out in cash; larger amounts reach your account by bank transfer within 24 hours. You sign the purchase receipt first, and payment follows.

What does a valuation at XGOUD cost?

Nothing: every valuation at XGOUD is free of charge and without obligation. You hear on the spot what your gold, jewellery or watch is worth and then decide for yourself whether you sell. If you decide against selling, you pay nothing at all.

Is your question not listed? Ask it below, call 085 060 3009 or go to contact.

Your question

A question about our service?

Ask it here. You will receive a personal reply by email, usually within one working day – no automated message and no phone call you did not ask for.

What others asked
  • An answer from a valuer, not from a template
  • We keep your question so that you need not repeat anything
  • No sales pitch afterwards

Curious what you would get?

Book a free valuation or give us a call. You are under no obligation.